Customer Relationship Management (CRM) doesn’t mean the same thing to every type of business. Small and Medium-sized enterprises in particular, need a range of flexible customer management solutions, mobile computing options and out-of-the-box accounts integration, which is exactly what ProspectSoft CRM offers. From full vertical market business solutions, to simple plug-ins, ProspectSoft CRM has the flexibility to meet event the most demanding of requirements.

Its modular and scalable structure, allied to user-definable screens and business processes, with information that can be analysed and reported on in many ways, mean that the ProspectSoft CRM system can be tailored to meet most business needs. More about ProspectSoft CRM Solutions…

Contact Management Systems are vital tools for large and small organisations alike, mainly to support sales and marketing activities. ProspectSoft Contact Management systems are scalable from just a few users to hundreds, who may communicate globally. More about ProspectSoft CRM Contact Management Solutions…

ProspectSoft CRM Telesales Solutions contribute to the accuracy and efficiency of most telesales operations, being flexible enough to support occasional, or high-volume order takers, in many businesses. Close integration with popular accounting systems puts customer, supplier and product data at the fingertips of all ProspectSoft CRM users. More about ProspectSoft CRM Telesales solutions…

The functionality of ProspectSoft CRM can be further enhanced and extended with an easy-to-use programmable interface. The ProspectSoft CRM XML API provides industry standard XML access to key business objects, as well as a means of generating specific actions in response to a multitude of system events. More about XML API customisation…

As well as providing a means to customise individual solutions to meet specific customer needs, the XML API provides a means for ProspectSoft and other 3rd Party developers to provide a wide range of optional plug-ins, offering standard solutions to many business requirements, from credit card payments to rapid order entry screens and from document security to extended credit warnings. More about the range of XML API options…