Case Studies
Please select a case study from the following:
06/05/2011
Metalock Engineering is an established global mechanical engineering repair company. Metalock provide a range of specialist services to a diverse range of engineering industries, including Power Generation, Marine, Petro Chemical, Steel, Paper, Pressing & Forging, Mining and Offshore.
Metalock needed a system to help them respond faster to customer queries, automate their sales process, and their time-consuming manual quotation process.
Metalock needed a system to help them respond faster to customer queries, automate their sales process, and their time-consuming manual quotation process.
06/05/2011
Swiftlcean provides a wide range of contracted cleaning services for air movement and water systems, hygiene monitoring and decontamination, to factories, offices and hospitals.
To improve interactions with over 7,500 customers, Swiftclean needed to replace a dated contact manager with a true Customer Relationship Management system.
To improve interactions with over 7,500 customers, Swiftclean needed to replace a dated contact manager with a true Customer Relationship Management system.
05/05/2011
Haines Watts is a national group of accountants, consisting of more than 40 independently managed offices nationwide. They are one of the top 15 Chartered Accountants in the UK.
The Haines Watts marketing team required a system to improve information flow, as well as analysis, telesales, telemarketing and marketing efficiency.
The Haines Watts marketing team required a system to improve information flow, as well as analysis, telesales, telemarketing and marketing efficiency.
05/05/2011
Since 1991, Kapitex Healthcare has specialised in airway management devices and solutions for head and neck cancer patients. New product development and meeting short delivery times are central to Kapitex's success.
As a consequence of rapid growth, Kapitex required a system to manage customer interactions, track enquiries, and manage a rapidly expanding product range.
As a consequence of rapid growth, Kapitex required a system to manage customer interactions, track enquiries, and manage a rapidly expanding product range.
