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105 articles tagged with "CRM".

6 processes you should review for 2015

By Fiona Ness on Tue 02 December 2014 in CRM

The end of the year is a great time to review your business performance as a whole, but also the individual processes involved. 

Top 5 tips from our business best practice event

By Fiona Ness on Fri 14 November 2014 in CRM

It’s no secret that running an efficient and successful business is hard. Whether it’s a lack of time, resource or both the struggles are there. 

 

5 ways ProspectSoft CRM can make you more efficient

By Victoria Dyke on Fri 14 November 2014 in CRM

To stay competitive in business today we often need to find ways to improve communications, provide staff with more valuable information and reduce our admin and costs.

SMEs and the case for integration

By Fiona Ness on Tue 11 November 2014 in CRM

This blog is taken from Andrew Ardron’s keynote speech at our recent Silverstone event.

Top 5 time wasters at work and how to improve them

By Victoria Dyke on Mon 20 October 2014 in CRM

On average 60% of an employee’s time at work is spent on non-profit making activities. These activities are usually made up of time consuming admin that you can probably lessen by making a few simple changes. Read on to see my top 5 time saving changes you could make today.

5 signs you have an excel problem

By Victoria Dyke on Mon 06 October 2014 in CRM

I’ll be the first to admit I have a love hate relationship with excel spreadsheets. My experience with most businesses is that their data and customer information are often stored across multiple spreadsheets, filing cabinets and ERP systems – which all have their limitations when it comes to managing data. 

John Lewis staff helped increase online orders by 40%

By Victoria Dyke on Mon 01 September 2014 in Topical

John Lewis have just announced a 31.4% year on year increase in online orders, the success of which has been largely put down to their in-store digital terminals.

4 things you’d never expect to buy online

By Fiona Ness on Thu 28 August 2014 in Web & eCommerce

Selling online is so common that you would expect everyone to be doing it, whether it’s personal selling on eBay or running business sales online.

3 ways to identify which of your products will sell online

By Victoria Dyke on Thu 28 August 2014 in Web & eCommerce

It is currently reported that 93% of B2B customers conduct their research on the internet and 88% of which would actually prefer to buy online.

4 types of data every sales rep should have access to

By Victoria Dyke on Mon 18 August 2014 in CRM

24% of small businesses admit they do not have enough customer information to hand during a sale.

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