Prospect CRM

Prospect eCommerce

Award-winning Stock-Aware CRM

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Why Stock-Aware CRM?

Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRMs fall short. Stock-Aware CRM is different.

Prospect is a new type of Stock-Aware CRM that's specifically designed for growing Wholesale, Distributor and Manufacturing businesses that sell physical products, B2B.

Prospect CRM integrates product, inventory and customer sales data, to streamline your B2B sales processes. Your team will increase sales, improve customer retention and maximise profits.

Stock-Aware CRM

Prospect combines the best of traditional CRM - Marketing, Sales Pipelines and Customer Service Management - with the reality of selling B2B products - quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to ensure your sales and service teams are fully Stock-Aware.

Learn more about Stock-Aware CRM

B2B eCommerce

With integrated eCommerce and B2B trade portals, customers become Stock-Aware too. Customers see selected product and inventory information, can place orders and access customer services 24/7. Customers get an enhanced buying experience, while your sales and service staff are free to focus on more complex and valuable opportunities and activities.

Learn more about B2B eCommerce
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More than ordinary CRM & eCommerce

This is no ordinary CRM & eCommerce solution. Years of integration experience, combined with the latest cloud technology has created the ultimate platform for growing B2B sales.

Grow your Customer Base

Grow your Customer Base

Prospect CRM will accelerate your sales success, helping you convert new B2B customers faster and more efficiently to deliver long-term sales growth. Just a small increase in new business conversion rates can have a profound impact on growth over time, turning your B2B product business into a growth engine!

Maximise Customer Retention

Maximise Customer Retention

New business is important, but retaining customers is vital for growing a successful Wholesale, Distributor or Manufacturing business. If you’re churning customers as fast as you’re acquiring them, you’re spending a lot of time and effort just to stand still. Equally, if you can retain your new customers and increase the amount they spend every month, then you’ll achieve sustainable growth.

Increase Order Value & Frequency

Increase Order Value & Frequency

Getting your customers to buy more of your product range - more regularly - is key to maximising customer lifetime value (CLTV). With Prospect CRM, you can strategically identify and action the best upsell and cross-sell opportunities to drive up average order value and order frequency across your whole customer base.

Create Happier Customers

Create Happier Customers

Whether it's just checking in with customers and recording activities, or logging and dealing with important customer issues - a CRM is all about staying on top of the things that matter to your customers and building stronger, more profitable relationships.

Work Better as a Team

Work Better as a Team

Centralised customer data in your CRM, automatically updated with new accounts, new orders and new invoices from your Accounting/Inventory System, means your whole team has a clearer picture of what's happening with each customer and who's doing what.

Improve your Business Reporting

Improve your Business Reporting

Don't just report on isolated data from your Accounting/Inventory System, or from your CRM. Instead, bring all your data together in one, integrated reporting tool that combines up-to-date customer, sales & product data from your back-office system with your CRM data and activities.

Assess your Sales Growth Performance

Wouldn’t it be great to know how your business scores on the key success metrics for growth? It can be challenging to know where your efforts are best spent for the biggest returns in getting more customers and increasing customer lifetime value.

Introducing the Growth Playbook Scorecard – a free assessment tool, that uses the 7 key growth strategies to evaluate and analyse your business’ performance.

Fill out your scorecard for instant results

Wholesalers, Distributors & Manufacturers

61%

of Distributors are focused on revenue growth

52%

are prioritising increased profitability

42.7%

are driving efficiency with eCommerce

1/3

are currently investing in CRM to drive growth

Customers Love Using Prospect CRM

Trusted by wholesale
businesses worldwide

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