By Imogen Lloyd on Thu 30 March 2023
in
Sales
Facing rejection during the sales process is a natural defeat that anyone in the world of B2B is familiar with. But when your business becomes too comfortable with defeat, it’s important that you have a structure in place that aims to pre-empt and avoid the issue. So, we’ve put together the ultimate guide to building and managing a sales pipeline that prospers every time.
By ProspectSoft on Fri 24 March 2023
in
CRM
From quoting to RFM segmentation, sign up and learn how stock-aware CRM streamlines the B2B sales process and improves stock visibility by extracting valuable sales and product data that's concealed within your back-office system.
By Olivia Smith on Thu 23 March 2023
in
CRM
Data is the heart of all CRM systems and, when input correctly, can be utilised to heighten product, customer, and sales awareness. But data can be affected by a whole host of variables that can’t always be controlled by an automated system. So, how can CRM help when your data becomes faulty?
By Jessica Nash on Thu 16 March 2023
in
Sales
Whether you send quotes first, just take incoming orders, or a bit of both, product businesses must enable their team to focus on helping customers and spend less time keying orders or rekeying quotations. In this article, we dive in to why defining and implementing an optimised quote-to-order workflow can help B2B product sellers take more orders, more quickly – every time.
By Imogen Lloyd on Tue 14 March 2023
in
Wholesale & Distribution
System Integration Expert and Managing Director of Outserve, Philip Oakley, shared his specialist advice on how to get the most out of software for businesses in the food and beverage industry. From reporting to road mapping, here are some of our key takeaways from the online event in case you missed it…
By Jessica Nash on Thu 02 March 2023
in
Blog
No matter how good your marketing, quoting and order-taking processes are, some customers will inevitably look elsewhere for other products and suppliers. But for B2B product sellers, spotting that is hard, and yet doing so quickly is essential for customer retention.
By Olivia Smith on Fri 24 February 2023
in
Sales
The right CRM system can give you a hold on some of the most insightful statistics that are otherwise inaccessible. Learning how CRM can better your daily business operations is just the first step to increasing customer loyalty and customer lifetime value.
By Imogen Lloyd on Thu 23 February 2023
in
Blog
Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.
By Katana on Mon 19 December 2022
in
Manufacturing
Optimising your manufacturing business has never been more important. In this article, we take a look at a few ways to get your processes running at full potential in 2023.
By Imogen Lloyd on Tue 22 November 2022
in
Blog
Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.