About ProspectSoft | Stock Aware CRM & B2B eCommerce l Prospect CRM
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About Us

Let us introduce our story, our values & the people that make Prospect CRM who we are! Prospect CRM is part of the ERP division at The Access Group, specialising in CRM & eCommerce. We create, develop & deliver our SaaS platform, Prospect CRM, to more than 5,000 SME users worldwide.

Our Solutions & People

Prospect CRM is the #1 Stock-Aware CRM for Wholesalers, Distributors & Manufacturers who sell products from stock B2B. Prospect CRM offers an unparalleled integration framework to almost any ERP/accounting system and native integration to the leading back-office Accounting and Inventory Management Systems, including Unleashed, Xero, QuickBooks Commerce, DEAR Inventory, Cin7, Sage 50, Access Dimensions, Exchequer, Pegasus Opera and SAP.

In many businesses, much of the valuable data like stock, customer credit limits, sales history and special pricing is buried inside the Accounting/Inventory management system. Powerful and out-of-the-box integration enables us to extract this critical information and make it accessible to the rest of your business. This enables Sales teams to become ‘Stock-Aware’ too, as this valuable information becomes available to them in the sales process.

Unlike other CRM systems, businesses get a return on investment from day 1 using Prospect, as they have access to vital customer information immediately – even in the Free Trial.

What we do is possible because of the expertise and experience of our team of professionals who strive to deliver the best possible solutions and customer service. We're an award-winning employer (the most awarded SME in the UK for its placement programme), but we know that we're only as good as our people, which is why we invest heavily in recruiting, training and developing an amazing team.

Our Awards

High Performer Europe

Products in G2's Small Business High Performer quadrant in the Europe Regional Grid Report have high customer satisfaction scores compared to the rest of the category.

High Performer EMEA

Products in G2's High Performer quadrant in the EMEA Regional Grid Report have high customer satisfaction scores compared to the rest of the category.

Best Results

The Best Results product in G2's Results Index earned the highest overall Results rating in its category.

Best Usability

The Best Usability product in G2's Usability Index earned the highest Usability rating in its category.

High Performer Mid-Market

Products in G2's High Performer quadrant in the Mid-Market Grid Report have high customer satisfaction scores compared to the rest of the category

Easiest Setup

The Easiest Setup product in G2's Implementation Index earned the highest Ease of Setup rating in its category.

Easiest to Use

The Easiest to Use product in G2's Usability Index earned the highest Ease of Use rating in its category.

Highest User Adoption

The Highest User Adoption product in G2's Implementation Index earned the highest User Adoption rating in its category.

Momentum Leader

Products in the Leader tier in G2's Momentum Grid rank in the top 25% of their category's products by their users.

Most Implementable

The Most Implementable product in G2's Implementation Index earned the highest Implementation rating in its category.

High Performer Small Business

Products in G2's High Performer quadrant in the Small-Business Grid Report have high customer satisfaction scores compared to the rest of the category.

High Performer

G2's High Performer badge is awarded to businesses who consistently provide high levels of customer service compared to the rest of the industry. Prospect CRM is recognised in two categories for this accolade; Sales & Ops Planning and CRM.

Fastest Growing CRM Software

Prospect CRM has been awarded SaaSworthy's Fastest Growing Software award in the CRM category for registering the maximum growth across social media, web search, and number of user reviews.

Category Leaders

Category Leaders rankings highlight top-ranked software products based on ratings from end-users in five key areas: ease of use, value for money, functionality, customer support, and likelihood to recommend.

Users Love Us

G2’s Users Love Us badge is earned by collecting more than 20 reviews with an average rating of 4.0 stars.

Software Advice FrontRunners

Prospect CRM placed in the Gartner Digital Markets research report within the Small Business CRM category, which awards products for usability & customer satisfaction.

Our Placement Awards

We're proud to be recognised as the most awarded SME in the UK for its placement programme. An astonishing 65% of our workforce is made up of previous and current placements - with 4 now in managerial positions! You can find out more about our placement scheme by visiting placements.prospectsoft.com

1st in "Best 45 Small to Medium-sized Schemes 2024/25"