Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRM's fall short. Stock-Aware CRM is different.
Prospect is a new type of Stock-Aware CRM that's specifically designed for growing Wholesale, Distributor and Manufacturing businesses that sell physical products, B2B.
Prospect CRM integrates product, inventory and customer sales data, to streamline your B2B sales processes. Your team will increase sales, improve customer retention and maximise profits.
This is no ordinary CRM & eCommerce solution. Years of integration experience, combined with the latest cloud technology has created the ultimate platform for growing B2B sales.
Grow your Customer Base
Prospect CRM will accelerate your sales success, helping you close new B2B customers faster and more efficiently. Just a small increase in new-business close-rate can have a profound impact on business growth over time.
Maximise Customer Retention
New business is important, but retaining customers is vital for growing a profitable Wholesale, Distributor or Manufacturing business. P.A.I.G.E. (the Prospect AI Growth Engine) can even predict when a regular customer has missed an order and alert your Sales or Account Management team to contact the customer before they churn for good.
Increase Order Value & Frequency
By connecting to your Accounting/Inventory System to Prospect CRM, Sales and customer-facing teams get key insights to effortlessly increase average order value and frequency for each customer. Prospect CRM brings your wholesale products to life with upsell, cross-sell & must-sell capabilities.
Create Happier Customers
Whether it’s just checking in with customers and recording activities, or logging and dealing with important customer issues – a CRM is all about staying on top of the things that matter to your customers and building stronger, more profitable relationships.
Work Better as a Team
Centralised customer data in your CRM, automatically updated with new accounts, new orders and new invoices from your Accounting/Inventory System, means your whole team has a clearer picture of what’s happening with each customer and who’s doing what.
Improve your Business Reporting
Don’t just report on isolated data from your Accounting/Inventory System, or from your CRM. Instead, bring all your data together in one, integrated reporting tool that combines up-to-date customer, sales & product data from your back-office system with your CRM data and activities.
Prospect improved our processes and reduced administration time; altogether increasing efficiency.
Paul Carpenter, Operations Director, Airflow Developments Group
The fact that we now have an accounts system, a stock system and a CRM system that all link and talk to each other has made a huge difference.
Tom Riley, Managing Director, WhiteWash Laboratories
Our business runs on Prospect CRM and Prospect eCommerce – they are absolutely pivotal in everything that we do.
Russell Merry, SVP and General Manager North America and the U.K., Cycling Sports Group
We've been using Prospect for many years and believe it to be the ideal sales tool for our wholesale business.
James Turton, Operations Director, Evolution Packaging Products Ltd
ProspectSoft has enabled the sales team to focus on processes and more importantly stick to them whilst improving efficiency.
Jonathan Stannell, IT Project Manager, LTT Vending