Target the right customers at the right time
Turn every problem into an amazing customer experience
Integrate your Prospect CRM Free Trial to your Inventory/Accounting system
Optimise your Quote-to-Order Workflow
Accurately set goals & targets against revenue and orders
Strategically upsell and cross-sell with Prospect’s Magic Matrix
Take more orders in less time - without duplicating data entry
Know what stock is available today & in the future
Identify at-risk customers before you lose them for good
Track sales performance with ease
Track performance by customer, product or salesperson
What is it, why you need it & how it will grow your product business
Our trade portals offer integrated account details online
Extend your business hours so customers can do business with you at any time
Quickly & easily make changes to your website as and when you need to
Wholesalers, Distributors and Manufacturers know that selling physical products B2B involves unique operational challenges, meaning ordinary CRMs fall short. Stock-Aware CRM is different.
Prospect is a new type of Stock-Aware CRM that's specifically designed for growing Wholesale, Distributor and Manufacturing businesses that sell physical products, B2B.
Prospect CRM integrates product, inventory and customer sales data, to streamline your B2B sales processes. Your team will increase sales, improve customer retention and maximise profits.
Prospect combines the best of traditional CRM - Marketing, Sales Pipelines and Customer Service Management - with the reality of selling B2B products - quoting, ordering, inventory management, special pricing, back orders, product information and even contracts, serial numbers and asset tracking...to ensure your sales and service teams are fully Stock-Aware.
Learn more about Stock-Aware CRMWith integrated eCommerce and B2B trade portals, customers become Stock-Aware too. Customers see selected product and inventory information, can place orders and access customer services 24/7. Customers get an enhanced buying experience, while your sales and service staff are free to focus on more complex and valuable opportunities and activities.
Learn more about B2B eCommerceThis is no ordinary CRM & eCommerce solution. Years of integration experience, combined with the latest cloud technology has created the ultimate platform for growing B2B sales.
Prospect CRM will accelerate your sales success, helping you close new B2B customers faster and more efficiently. Just a small increase in new-business close-rate can have a profound impact on business growth over time.
Prospect CRM will accelerate your sales success, helping you close new B2B customers faster and more efficiently. Just a small increase in new-business close-rate can have a profound impact on business growth over time.
New business is important, but retaining customers is vital for growing a profitable Wholesale, Distributor or Manufacturing business. P.A.I.G.E. (the Prospect AI Growth Engine) can even predict when a regular customer has missed an order and alert your Sales or Account Management team to contact the customer before they churn for good.
Whether it's just checking in with customers and recording activities, or logging and dealing with important customer issues - a CRM is all about staying on top of the things that matter to your customers and building stronger, more profitable relationships.
Centralised customer data in your CRM, automatically updated with new accounts, new orders and new invoices from your Accounting/Inventory System, means your whole team has a clearer picture of what's happening with each customer and who's doing what.
Don't just report on isolated data from your Accounting/Inventory System, or from your CRM. Instead, bring all your data together in one, integrated reporting tool that combines up-to-date customer, sales & product data from your back-office system with your CRM data and activities.
Wouldn’t it be great to know how your business scores on the key success metrics for growth? It can be challenging to know where your efforts are best spent for the biggest returns in getting more customers and increasing customer lifetime value.
Introducing the Growth Playbook Scorecard – a free assessment tool, that uses the 7 key growth strategies to evaluate and analyse your business’ performance.
Fill out your scorecard for instant resultsof Distributors are focused on revenue growth
are prioritising increased profitability
are driving efficiency with eCommerce
are currently investing in CRM to drive growth