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62 articles in "CRM".

Hate re-keying orders?

By Jessica Heald on Mon 24 September 2018 in CRM

Fed up with re-keying your orders? Hate managing copious spreadsheets and switching between multiple systems to service your customers? Then look no further…you’ve come to the right place to find out how you can stop using these manumatic, inefficient processes in your business – once and for all! 

Six Benefits of a Cloud-based CRM Solution

By Andrew Ardron on Fri 22 December 2017 in CRM

Andrew Ardron, CEO, ProspectSoft, reveals the six benefits attainable from a fully integrated cloud-based CRM system...

Top tips for choosing the right CRM vendor for your business

By Andrew Ardron on Tue 12 December 2017 in CRM

Our CEO, Andrew Ardron, gives advice on what to consider when choosing a CRM vendor for your business...

Is omnichannel the future for B2B?

By Andrew Ardron on Thu 30 November 2017 in CRM

Customer experience has become the new battleground for competitive advantage and, across the board, the ability to ‘do it well’ is considered the gateway to brand loyalty and business growth...

3 reasons why rekeying your orders is a big no-no!

By Jocelyn Davies on Wed 16 August 2017 in CRM

Imagine a world where your sales team doesn’t have to worry about the endless task of rekeying orders, but instead can focus on their job…selling.

Are your business processes holding you back?

By Jocelyn Davies on Thu 27 July 2017 in CRM

It wasn’t that long ago when businesses were using fax machines, typewriters, and of course (we can’t forget) the trusty notepad and paper.

State of CRM market 2017

By Jess Heald on Thu 06 July 2017 in CRM

As an SME, it’s crucial that you keep your eyes wide open to see what trends and technologies could benefit and improve your business.

Why integrated CRM will enhance your business relationships

By Jocelyn Davies on Wed 05 July 2017 in CRM

 We all know relationships can be difficult – they require time, commitment and effort. But business relationships can be just as tricky, if not more, as you’re unlikely to be forgiven for your mistakes. Keeping all your customers happy can be hard to achieve. 

Buying Without Blindfolds

By Stuart McLaren on Tue 27 June 2017 in CRM

In the 1970s, the blind taste test was a staple theme of TV advertising. Ordinary consumers were blindfolded, fed similar products and asked to choose which one they liked best.

Airflow streamlines customer experience and reduces lead times using ProspectSoft’s integrated CRM and eCommerce solutions

By Jess Heald on Thu 23 February 2017 in CRM

With more than 33,000 companies and 37,000 divisions on record, Airflow, a major international manufacturer and distributor of air movement solutions was looking to make better use of its database and improve the customer journey. 

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