By Eleanor Akester on Wed 12 June 2024
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Cloud
Cloud CRM has emerged as a means of revolutionising the way businesses manage customer relationships, in this article we’ll look closer at Cloud CRM, its practical benefits, and provide insights into how you can optimise your Cloud-based CRM solution.
By Imogen Lloyd on Wed 23 August 2023
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Sales
Centralising your B2B sales strategy around a single channel might be bringing in new business, but have you ever considered expanding your outreach? Discover the benefits of a multi-channel approach and start implementing the 4 best practices for omnichannel sales success.
By Eleanor Akester on Tue 15 August 2023
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CRM
CRM software plays a pivotal role in the success of wholesalers, manufacturers, and distributors by streamlining operations, enhancing customer satisfaction, and boosting revenue. However, selecting the right CRM is a complex decision that can significantly impact business outcomes. This article delves into the top five mistakes that businesses in these industries often make when choosing a CRM system.
By Olivia Smith on Wed 12 July 2023
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Sales
Learn how to create a customer journey map for the benefit of both your customers and your company. This guide is the definitive resource for anyone looking to improve their B2B business’s customer experience and set up a customer-centric, foolproof strategy.
By Eleanor Akester on Fri 07 July 2023
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CRM
If you’re constantly switching between browsers and none of your systems communicate with each other, it’s time to start looking at integrated solutions. Discover the merits of a CRM solution that integrates with your Inventory Management system and reap the benefits of a stock-aware Sales team.
By Olivia Smith on Thu 15 June 2023
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CRM
If you're working entirely from spreadsheets and constantly cobbling together fragmented data to produce insights, it might be time to consider software adoption. Whether you're a business struggling to see results or you just feel out of touch with your customers, here are a few tell-tale signs that your current processes need support from CRM.
By Eleanor Akester on Thu 25 May 2023
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CRM
In a competitive market, you need to have the right strategies in place to engage customers and set yourself apart from the competition. A modern CRM system with an effective integration scheme and AI-driven technology might be the missing link that takes you from stagnant growth to success.
By Eleanor Akester on Thu 18 May 2023
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CRM
With so many CRM options out there, it can be difficult to settle on one that ticks every box. So, we've collated some CRM 'green flags' to look out for, plus tips on how best to conduct your research.
By Olivia Smith on Tue 16 May 2023
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CRM
Do you know how much manual processes are actually costing your business? See a comparison between the use of manual and automated processes, learn how you can make the switch to automation, and read about how you can create a more productive workforce.
By Olivia Smith on Thu 20 April 2023
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CRM
It can be difficult to know where to start when selecting the right CRM onboarding package that fits within your budget. While it is an additional cost, user onboarding is a pivotal factor in getting value from your CRM quickly. So, we’ve put together the ultimate pricing guide that’ll help you choose an onboarding package that suits your needs.