Prospect CRM

Prospect eCommerce

All Resources

Airflow

Summary

ProspectSoft has a great culture. We have extremely good communications with them — both over the phone, through our attentive account manager and using their online resources. The solution has helped us manage our customer and business information, as we all refine our processes and increase our overall efficiency.

We've developed our company's use of Prospect CRM to create a solution that improved our processes and reduced administration time; altogether increasing efficiency.

Paul Carpenter, Operations Director

Key Benefits

Time Reduced

Reduce time spent on manual orders and admin to increase the efficiency of the team.

Integration

Back-office integration means all key business data and processes are performed in one system.

Opportunity Management

We can develop and manage quality leads from end-to-end using sales pipelines.

Pre-Prospect Problems

We struggled with a lack of cohesion between projects as information was not in one centralised place, which made tasks time consuming and inefficient. For example, we created quotes in Word which led to duplications and high levels of resource to just process an order. We needed to improve our processes to become more efficient and profitable. Our sales functions and manual admin were top of the list to review — we wanted to spend more time selling and less time on sales admin without having to hire more staff.

The Solution

Because Prospect CRM integrated to our Exchequer accounting system, we have one central place to perform all our key sales processes. This has enabled us to create quotes and confirm orders with increased speed and efficiency, whilst avoiding human error and duplication. We can now develop quality leads and manage them efficiently using the CRM because they're all logged and processed from one system.

More Success Stories

Trusted by wholesale
businesses worldwide

Try Free for 14 days

No credit card required