Blog

3 signs you have outgrown your current business processes

By Victoria Dyke on Tue 08 July 2014 in CRM

When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them?

Best Practice, CRM, Web & eCommerce

Asda announce over 1000 redundancies

By Fiona Ness on Tue 08 July 2014 in Topical

Last week Asda confirmed plans to restructure, resulting in 1,360 redundancies and over 5,000 members of the team moving into online focused roles. All with the aim to cut over £1 billion in costs.

News, Web & eCommerce

Tesco report worst sales figures in decades

By Fiona Ness on Thu 05 June 2014 in Topical

Tesco have reported a fall of 3.7% in their like-for-like sales figures this quarter, as well as an annual loss in profits of 6%.

News

4 simple steps to generate more leads from your website

By Francesca Firth on Wed 04 June 2014 in Web & eCommerce

98% of all companies have a website but only 5% of website visitors will ever actually contact you.

Best Practice, Web & eCommerce, Web Analytics

A beginner’s guide to web analytics: 5 metrics to measure

By Francesca Firth on Wed 04 June 2014 in Web Analytics

Don't know what you should be measuring? Take a look at our Web Analytics top tips...

Best Practice, Web & eCommerce, Web analytics

Is data the foundation of your email marketing campaigns?

By Fiona Ness on Thu 22 May 2014 in Email Marketing

Marketing is quickly becoming more sophisticated. The number of emails sent each day is currently in excess of 144 billion. Not only does this make it harder to grab the attention of your audience, but it means that you can no longer get away with sending one mass email and hoping your audience takes a look.

Best Practice, CRM, Email Marketing

Game’s online investment takes them out of administration

By Fiona Ness on Thu 22 May 2014 in Topical

Game were one of many companies who went into administration back in 2012. However, they are now seeing a staggering turnaround.

News

3 rules for capturing the right data

By Francesca Firth on Thu 22 May 2014 in Web Analytics

Data is extremely valuable for marketing and ‘using your data effectively’ is one of the hottest topics of the moment.

, Best Practice

Internet trading, 1 step forwards, 2 steps back?

By Stuart McLaren on Thu 08 May 2014 in Web & eCommerce

I speak to many businesses who tell me ‘that’s very interesting Stuart, but our business really isn’t suitable for trading online’. The truth is that this is rarely the case, the issue is more about the perception of trading online.

Best Practice