By Imogen Lloyd on Tue 22 November 2022
in
Blog

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.
By Lucy Crossland on Thu 17 March 2022
in
SaaS
For B2B product sellers, taking lots of orders is the norm, so having efficient systems in place is essential to productivity and profitability. So, how do you find the right system for your B2B product business?
By Business 2 Community on Mon 22 October 2018
in
Cloud

Customer relationship management (CRM) has seen quite the evolution over the last several years, and it's now clear that the only way to move forward is with the cloud...
By Jessica Heald on Tue 23 January 2018
in
SaaS
As an SME, you may feel apprehensive about the world of SaaS. But the reality is, you’re already living it first-hand...
By Katie Wright on Tue 16 January 2018
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Web & eCommerce
Businesses forget to focus on the most vital factor when selling B2B – developing relationships with their customers...
By Andrew Ardron on Thu 30 November 2017
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CRM

Customer experience has become the new battleground for competitive advantage and, across the board, the ability to ‘do it well’ is considered the gateway to brand loyalty and business growth...
By Andrew Ardron on Fri 24 November 2017
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Web & eCommerce
In the consumer world, eCommerce is all around us; if we want to buy something, we can simply venture online and do so, anytime, anywhere...
By Stuart McLaren on Tue 27 June 2017
in
CRM

In the 1970s, the blind taste test was a staple theme of TV advertising. Ordinary consumers were blindfolded, fed similar products and asked to choose which one they liked best.
By Jess Heald on Thu 25 May 2017
in
Topical

Hear about our experience exhibiting at The Business Show 2017!
By Jess Heald on Tue 02 May 2017
in
Topical

Maven Capital Partners leads the £6m MBO of ProspectSoft...