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12 articles tagged with "SME".

The Importance of Customer Feedback & How to Obtain It

By Imogen Lloyd on Tue 22 November 2022 in Blog

The Importance of Customer Feedback and How to Obtain It

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.

Finding the Right Inventory Management Tool for your B2B Product Business

By Lucy Crossland on Thu 17 March 2022 in SaaS



For B2B product sellers, taking lots of orders is the norm, so having efficient systems in place is essential to productivity and profitability. So, how do you find the right system for your B2B product business?

Where is CRM Headed in 2019?

By Business 2 Community on Mon 22 October 2018 in Cloud

where-is-crm-headed-in-2019

 Customer relationship management (CRM) has seen quite the evolution over the last several years, and it's now clear that the only way to move forward is with the cloud... 

You’re already using SaaS solutions…so don’t be afraid!

By Jessica Heald on Tue 23 January 2018 in SaaS

As an SME, you may feel apprehensive about the world of SaaS. But the reality is, you’re already living it first-hand...

Why trading online actually enhances B2B Relationships

By Katie Wright on Tue 16 January 2018 in Web & eCommerce

Businesses forget to focus on the most vital factor when selling B2B – developing relationships with their customers...

Is omnichannel the future for B2B?

By Andrew Ardron on Thu 30 November 2017 in CRM

Customer experience has become the new battleground for competitive advantage and, across the board, the ability to ‘do it well’ is considered the gateway to brand loyalty and business growth...

Should B2B companies adopt eCommerce?

By Andrew Ardron on Fri 24 November 2017 in Web & eCommerce

In the consumer world, eCommerce is all around us; if we want to buy something, we can simply venture online and do so, anytime, anywhere...

Buying Without Blindfolds

By Stuart McLaren on Tue 27 June 2017 in CRM

In the 1970s, the blind taste test was a staple theme of TV advertising. Ordinary consumers were blindfolded, fed similar products and asked to choose which one they liked best.

ProspectSoft exhibits at The Business Show 2017

By Jess Heald on Thu 25 May 2017 in Topical

Hear about our experience exhibiting at The Business Show 2017!

ProspectSoft secures £6 million investment for Prospect 365

By Jess Heald on Tue 02 May 2017 in Topical

Maven Capital Partners leads the £6m MBO of ProspectSoft...

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