The Solution
We looked at a lot of CRM systems. Some of them were extremely expensive, but Prospect CRM was right on
the mark in terms of its quality, alongside its seamless integration to Unleashed, which works really well for our
business.
Over the last 12 months, since implementing Prospect CRM, our sales have doubled. Prospect CRM has
really helped us grow our business. Its unique RFM Analysis allows us to track and quote new opportunities and has identified exactly who our regular customers are,
as well as who's slipping away and not ordering as
much. We're also able to track customers through the whole lifecycle.
Prospect CRM is comprehensive, user friendly, and the support that came with setting up the system has
been fantastic – the team there are excellent. They also have an Ideas Portal for logging suggestions for a new feature, which are then reviewed regularly by the
team.