Prospect CRM

Prospect eCommerce

WhiteWash Laboratories

Summary

Since we started using Prospect CRM with Unleashed, the company has gone from strength to strength. We've grown significantly in the past year, with sales up by 25% and our team doubling in size. Having robust systems like Prospect CRM on our growth journey has really helped us achieve this.

The fact that we now have an accounts system, an inventory system, and a CRM system that all link and talk to each other has made a huge difference.

Tom Riley, Managing Director

Key Benefits

Scalability & Growth

Sales are up 25% and headcount has more than doubled since deploying Prospect CRM & Unleashed because the systems are built for a business like ours.

New Business & Customer Retention

Prospect deals with our ever-increasing number of new business enquiries, as well as helping us retain our existing customer base.

Sales Pipelines

Using different pipelines allows us to manage our different customer types easily and efficiently from start to end of the sales funnel.

Pre-Prospect Problems

Before we started using Prospect we were using a separate, standalone CRM system that wasn't designed for business-to-business processes and didn't link to Xero or Unleashed. Because of this disconnect, we were having to manually input lots of information.

The Solution

Prospect CRM is designed for businesses like ours that sell products B2B, making it really in tune with our needs. It's set up to help us deal with new opportunities and enquiries, managing them right through the sales funnel so they become a customer, but then continuing from there to secure more repeat business from them – so absolutely everything is captured. The fact that it links to both Unleashed and Xero makes it perfect for the existing systems we use. In Prospect CRM, we're also able to classify our different customer types easily, meaning we can have different sales funnels for each.

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