Prospect CRM

Prospect eCommerce

View Pricing for:
United Kingdom
United Kingdom
United Kingdom
United Kingdom
New Zealand
New Zealand

What are Prospect Points?

Changes happen all the time in business. Business strategy, processes and goals evolve and develop. Whether it’s a day's training, an Onboarding Experience, new field here, a report update there, or even a custom app, our Points Packs allow you to benefit from scaling discounts on our services and the flexibility to consume those services whenever you like. All Points Packs are valid for 12 months, so you don’t have to know how you want to spend all your points from day one, meaning you can call them off as you wish. Please note: payment for all Points Packs must be made via Direct Debit.


Points are available to purchase in packs. With built-in scaling discounts, you can be sure to get the very best value for money. If you have a larger project in mind, or would just like to stock up on Prospect Points, you can buy any combination of packs to meet your needs.

Pack 1

Perfect for getting a couple of smaller remote jobs done or remote training

20 Points

Pack 2

Ideal for getting a few items ticked off your list

40 Points

Pack 4

A more comprehensive pack for medium-sized implementations or bespoke development

160 Points

Pack 5

For those with more complex requirements & heavily customised implementations

350 Points

Spending Points

We deliver a wide variety of services to our customers, each adding value to our clients businesses and all delivered by our teams of consultants, trainers, project managers and developers.

Here are the four key types of labour services we offer and how many points each cost.

Training & Consultancy
4 points per hour
  • Remote Training
  • Product Setup & Assistance
  • Standard Data Imports
  • Report Building
5 points per hour
  • Minor Website JavaScript
  • Website Design & Styling
  • Small Custom Automation Projects
  • Assisting Senior Developers on Larger Projects
Senior Consultancy
6 points per hour
  • Project Planning & Project Management
  • Custom Data Imports & Data Migration
  • Advanced CRM Feature Setup & Assistance
  • 3rd Party BI & Automation Advice
Senior Development
7 points per hour
  • Solution and Architecture Design
  • Bespoke Integrations
  • Custom Apps
  • Core Product Feature Contributions

How do I purchase a Points Pack?

If you’re already a Prospect customer, you can purchase your Points Packs at

Not yet a Prospect customer, or unsure which Points Pack to purchase? Let's discuss your requirements together today.

Software Development

Where Points Pack labour consumption is used for the development of software, the resulting additional recurring licence & support fees will be charged for separately to Points Packs in line with your existing recurring licence & support fees.

Training Testimonials

Hear from some of our customers on what they thought about their training...

Friendly and easy to understand presentation of the training, informal learn-by-doing activities which helped the telesales team in particular. The Super User course in the afternoon really showed the power of Prospect.

Christian Swithenbank, Marketing, ICH Ltd

Thanks for Friday, it's really helped my understanding of the CRM and of course how to train others

Claire Dean, CRM Manager, Novus Property Solutions Ltd

Thanks for yesterday, I thought the training went very well and Scott was particularly good.

Greg Bedford, Managing Director, Calderdale Carpets

Thanks for this, much appreciated. It was also nice to meet you both, all members of staff have said how well the training was conducted, thank you.

John Hayes, Blundell Production Equipment Ltd

Enthusaistic trainer, covered key areas of importance.

Vicky Arnold, Sales Manager, vGroup International Ltd

The trainer was listening to what we are looking to achieve, rather than just offloading information.

Alex Breitenbach, Managing Director, NSK United Kingdom Limited

The Prospect staff were very accomodating and the training was helpful and gave user confidence. I would recommend this product to anyone looking to introduce a CRM system.

David Abbott, General Manager, BalTec UK Ltd