Prospect Points

What are Prospect Points?

Changes happen all the time in business. Business strategy, processes and goals evolve and develop. Prospect Points are designed to give you the flexibility you need to get trained, get help, or even make adjustments and customisations to your solutions, as and when you need them.

Whether it’s a day's training, an onboarding experience, new field here, a report update there, or even a custom app, our packs of points allow you to benefit from scaling discounts on our services and the flexibility to consume those services whenever you like. All packs of points are valid for 12 months, so you don’t have to know how you want to spend all your points from day one, meaning you can call them off as you wish.

Please note: payment for all Points Packs must be made via Direct Debit.  


Points are available to purchase in packs. The packs feature built in scaling discounts, meaning that you can be sure to get the very best value for money. If you have a larger project in mind, or would just like to stock up on points, you can buy any combination of packs to meet your needs.

Pack 1
20 Points
Perfect for getting a couple of smaller remote jobs done or remote training
Pack 2
40 Points
Ideal for getting a few items ticked off your list
Pack 3
80 Points
The best entry level pack to get a basic new Prospect system up and running
Intro Offer
£1,995 if ordered during Free Trial/Test Drive
Pack 4
160 Points
A more comprehensive pack for medium sized implementations or bespoke development
Intro Offer
£3,995 if ordered during Free Trial/Test Drive
Pack 5
350 Points
For those with more complex requirements and heavily customised implementations
Intro Offer
£8,750 if ordered during Free Trial/Test Drive

Spending my Points

We deliver a wide variety of services to our customers, each adding value to our clients businesses and all delivered by our teams of consultants, trainers, project managers and developers.

Below we have outlined the four key types of labour services we offer and how many points each cost.

3 points per hour
Onsite/Remote training
Tailored training programmes
Training on all Prospect solutions
4 points per hour
Go Live assistance & Project Management
Report writing & document customising
Additional custom fields
Data Imports
Website Design & Styling
5 points per hour
Bespoke CRM plug in/add ons
Bespoke Web plug ins
Custom Automation processes
Senior Dev
6 points per hour
Complex customisation & system design
Bespoke integrations
Core product alteration
Custom Apps

Can I take advantage of the Intro Offer?

To get you up and running with your new Prospect system, you will notice Introductory Offers available on some of the above packs. This offer is only available on your first pack ordered and must be ordered during the Free Trial or Test Drive process.

The Intro Offer cannot be used in conjunction with any other offer. Limited to one Intro Offer price per organisation. All standard priced packs can be purchased in multiples. Prices exclude VAT. All points are to be consumed during normal working hours, however out of hours points and services may be available upon request. For full Terms & Conditions, visit our page here

Want to order a pack or find out more?

We would love to hear from you, so please don’t hesitate to contact the Prospect Onboarding team on 0330 0880 365. Or, if you’re already a customer, you can purchase your Points Packs at Alternatively, we're more than happy to discuss with you which pack would best suit your requirements - talk to the Customer Services team on 0330 0880 365 today. 

Software Development

Where points pack labour consumption is used for the development of software, the resulting additional recurring licence & support fees will be charged for separately to Points Packs in line with your existing recurring licence & support fees.

Training Testimonials

Hear from some of our customers on what they thought about their training...

Friendly and easy to understand presentation of the training, informal learn-by-doing activities which helped the telesales team in particular. The Super User course in the afternoon really showed the power of Prospect.

Christian Swithenbank, Marketing, ICH Ltd

Thanks for Friday, it's really helped my understanding of the CRM and of course how to train others

Claire Dean, CRM Manager, Novus Property Solutions Ltd

Thanks for yesterday, I thought the training went very well and Scott was particularly good.

Greg Bedford, Managing Director, Calderdale Carpets

Thanks for this, much appreciated. It was also nice to meet you both, all members of staff have said how well the training was conducted, thank you.

John Hayes, Blundell Production Equipment Ltd

Enthusaistic trainer, covered key areas of importance.

Vicky Arnold, Sales Manager, vGroup International Ltd

The trainer was listening to what we are looking to achieve, rather than just offloading information.

Alex Breitenbach, Managing Director, NSK United Kingdom Limited

The Prospect staff were very accomodating and the training was helpful and gave user confidence. I would recommend this product to anyone looking to introduce a CRM system.

David Abbott, General Manager, BalTec UK Ltd