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4 human errors that cost millions

By Fiona Ness on Tue 05 August 2014 in Topical

Mistakes or human errors happen on a daily basis, especially in businesses without solid and efficient processes in place.

Why are you still re-keying orders?

By Victoria Dyke on Mon 04 August 2014 in CRM

Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.

Why M&S website sales fell 8.1%

By Fiona Ness on Tue 22 July 2014 in Topical

Earlier this year Marks and Spencer launched their new website. Whilst this should be a good thing, and whilst M&S are convinced everything has gone to plan, some are referring to the new site as a nightmare. An opinion reflected by the 8.1% fall in online sales.

3 ways to get your reps selling more

By Victoria Dyke on Tue 22 July 2014 in CRM

As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.

It’s not that you can’t it’s that you haven’t started

By Fiona Ness on Tue 22 July 2014 in CRM

We liked this video so much we thought we’d share it with you. 

 

3 signs you have outgrown your current business processes

By Victoria Dyke on Tue 08 July 2014 in CRM

When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them? 

Asda announce over 1000 redundancies

By Fiona Ness on Tue 08 July 2014 in Topical

Last week Asda confirmed plans to restructure, resulting in 1,360 redundancies and over 5,000 members of the team moving into online focused roles. All with the aim to cut over £1 billion in costs.

5 apps to make you more efficient

By Fiona Ness on Tue 08 July 2014 in Topical

If your phone or tablet is anything like mine it’s probably full of fun but fairly useless apps. 

Tesco report worst sales figures in decades

By Fiona Ness on Thu 05 June 2014 in Topical

Tesco have reported a fall of 3.7% in their like-for-like sales figures this quarter, as well as an annual loss in profits of 6%.

4 simple steps to generate more leads from your website

By Francesca Firth on Wed 04 June 2014 in Web & eCommerce

98% of all companies have a website but only 5% of website visitors will ever actually contact you. 

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