By Fiona Ness on Tue 05 August 2014
in
Topical
Mistakes or human errors happen on a daily basis, especially in businesses without solid and efficient processes in place.
By Victoria Dyke on Mon 04 August 2014
in
CRM
Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.
By Fiona Ness on Tue 22 July 2014
in
Topical
Earlier this year Marks and Spencer launched their new website. Whilst this should be a good thing, and whilst M&S are convinced everything has gone to plan, some are referring to the new site as a nightmare. An opinion reflected by the 8.1% fall in online sales.
By Victoria Dyke on Tue 22 July 2014
in
CRM
As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.
By Fiona Ness on Tue 22 July 2014
in
CRM
We liked this video so much we thought we’d share it with you.
By Victoria Dyke on Tue 08 July 2014
in
CRM
When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them?
By Fiona Ness on Tue 08 July 2014
in
Topical
Last week Asda confirmed plans to restructure, resulting in 1,360 redundancies and over 5,000 members of the team moving into online focused roles. All with the aim to cut over £1 billion in costs.
By Fiona Ness on Tue 08 July 2014
in
Topical
If your phone or tablet is anything like mine it’s probably full of fun but fairly useless apps.
By Fiona Ness on Thu 05 June 2014
in
Topical
Tesco have reported a fall of 3.7% in their like-for-like sales figures this quarter, as well as an annual loss in profits of 6%.
By Francesca Firth on Wed 04 June 2014
in
Web & eCommerce
98% of all companies have a website but only 5% of website visitors will ever actually contact you.
