Summary
Prospect CRM has now become the central part of our business. Business processes which used to take 30 minutes now take just seconds.
RFM SegmentationTarget the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Better QuotesOptimise your Quote-to-Order Workflow
Grow Faster with Shared GoalsAccurately set goals & targets against revenue and orders
Magic Matrix AnalysisStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
Track InventoryKnow what stock is available today & in the future
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
LTT Vending are the largest independent vending solutions supplier in the UK.
Prospect CRM has now become the central part of our business. Business processes which used to take 30 minutes now take just seconds.
Prospect CRM has enabled our Sales team to focus on processes and, more importantly, stick to them whilst improving efficiency.
Jonathan Stannell, IT Project Manager
Adaptable Solution
Prospect CRM can be used out-the-box, but has some great settings to adapt the solution further.
Improved Processes
Our sales processes are now streamlined, helping us cope with growing demand.
Greater Efficiency
We're spending less time on sales admin since we subscribed to Prospect CRM.
The business was expanding really quickly and we didn’t have any systems or processes in place that could cope. We needed a solution that was flexible enough to grow with our business. We wanted to increase the efficiency of our processes instead of increasing the size of our workforce. As all our key customer information was stored in our back-office system, so integrating to this became a critical requirement of ours.
We initially implemented Prospect CRM to be used by our sales team, as this is where the major growth was. They take regular orders and Prospect CRM allows them to do this in a quick and efficient manner, removing the need to rekey anything into our back-office system. Since then, we've expanded into online sales for retail and trade, taking orders 24/7 whilst providing the same experience as if they had called us.
