Prospect CRM

Prospect eCommerce

Vantage House

Summary

Prospect CRM is outstanding - it's very intuitive and we wouldn't hesitate to recommend it to other businesses. It's not just the quality of the software that makes ProspectSoft a great business to work with. The company does a lot to try and ensure that we get the very most from their solutions. The people are great too – several years down the line, the staff are still attentive and easily accessible.

Prospect CRM is outstanding – it's very intuitive and we wouldn't hesitate to recommend it to other businesses.

Malcolm Avison, Managing Director

Key Benefits

General Efficiency

We've seen huge efficiency gains since implementing the system. Processing orders that used to take 15 minutes to process now take just a couple of minutes.

Integration to Exchequer

The integration to our accounting solution, Exchequer, suits how we operate and is central to our business process now.

Accuracy

Since implementing Prospect CRM, rekeying is now a thing of the past, mitigating any manual errors.

Pre-Prospect Problems

Before we started using Prospect CRM, we were experiencing many issues surrounding inefficiency. Our existing processes were time consuming, complex and ineffective, and this was starting to negatively impact us on a daily basis. We hadn't yet found any solution that suited our business needs, and we even resorted to writing our own solution to compensate.

The Solution

Initially, we implemented Prospect CRM, and then later Prospect eCommerce to complete the package. The integration was, and still is, the driving factor to us adopting the system. We use Exchequer for our accounts, and having orders processed straight through from Prospect CRM into Exchequer was a very attractive feature for us, and suits how our business operates. Implementing Prospect CRM was seamless – it was quick to adopt and use straight away.

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