By Olivia Mascarenhas on Thu 21 April 2022 in CRM
A great CRM system for a product business should mean your sales and services team are fully Stock-Aware. But there's the potential for small yet avoidable usage errors. To ensure you aren't falling into these mistakes, we've compiled a list of the top 5 most common CRM usage errors you should avoid.
By Lucy Crossland on Thu 07 April 2022 in Wholesale & Distribution
RFM analysis has become a crucial tool for effectively segmenting your customer base, in particular identifying your "Champion" customers. These customers offer unique opportunities for business growth. So how exactly can you make the most of this positive relationship to drive business growth?
By Chloe Baybutt on Thu 31 March 2022 in Wholesale & Distribution
Whilst onboarding often comes at a price, the long-term RIO to be gained from a quality onboarding experience is undeniable. Have a read of just 3 reasons why onboarding is great for effective software adoption...
By Jessica Heald on Thu 24 March 2022 in Wholesale & Distribution
A leaky bucket in your business is likely draining the profit out of your business faster you can bring customers in. But how do you know who's at risk of being lost to competitors? And how can you analyse this information quickly, so you don't lose them for good?
By Olivia Mascarenhas on Wed 16 February 2022 in Wholesale & Distribution
So what makes a stand-out Onboarding package that is really worth your time and money? Whether onboarding is included or additional, mandatory or optional, we’ve highlighted the top 4 signs of a worth-it onboarding package.
By Olivia Mascarenhas on Mon 31 January 2022 in Sales
It's a well known fact that a Sales team notoriously thrives off an office environment, so how do you make a success of managing a remote or hybrid-working team? We’ve put together just 5 key elements to successfully managing a remote Sales team – scalably, efficiently and effectively
By Lucy Crossland on Fri 26 November 2021 in Wholesale & Distribution
For B2B Wholesalers and Distributors, understanding your customers' buying patterns is essential for business growth and success. But it's easy to feel bombarded with acronyms and phrases, so we've put together a need-to-know, top 10 list of metrics for product businesses.
By Chloe Baybutt on Wed 20 October 2021 in Wholesale & Distribution
Many organisations still have their reservations when choosing software, so we’ve put together the top 4 turn-offs for businesses buying B2B software, and why you shouldn't write them off.
By Jessica Heald on Tue 13 July 2021 in Wholesale & Distribution
Customer onboarding is largely associated with software businesses…but if you sell products business-to-business, a successful onboarding programme – turning one-time purchasers into loyal, long-term advocates – is crucial for your growth too.
