By Fiona Ness on Tue 18 November 2014
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Topical
From putting the wrong name on an email, to losing data, errors are common in business.
By Fiona Ness on Tue 18 November 2014
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Web & eCommerce
Marc McLaughlin, Head of Infrastructure and Security provides an update on the Poodle vulnerability and the response at ProspectSoft…
By Fiona Ness on Tue 18 November 2014
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Topical
Whether you complain to companies via email, Twitter or Facebook one thing is certain, that companies have become far more inventive with their responses.
By Fiona Ness on Fri 14 November 2014
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CRM
It’s no secret that running an efficient and successful business is hard. Whether it’s a lack of time, resource or both the struggles are there.
By Victoria Dyke on Fri 14 November 2014
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Web & eCommerce
A really good eCommerce site is fast becoming a must-have for any business. B2B customers want to place their orders on a professional looking, efficient online ordering portal.
By Victoria Dyke on Fri 14 November 2014
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CRM
To stay competitive in business today we often need to find ways to improve communications, provide staff with more valuable information and reduce our admin and costs.
By Fiona Ness on Tue 11 November 2014
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CRM
This blog is taken from Andrew Ardron’s keynote speech at our recent Silverstone event.
By Fiona Ness on Tue 04 November 2014
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Topical
Last Christmas UPS experienced huge delivery issues which left thousands of customers without their orders in time for Christmas.
By Victoria Dyke on Fri 31 October 2014
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Sales
It is no secret that telesales is an expensive exercise. Recruiting, managing and employing people is time consuming and costly – there is no getting away from it.
By Fiona Ness on Fri 31 October 2014
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Web & eCommerce
Online shopping in a B2C environment has soared, my bank balance alone is proof of that. However even at work I would much rather place my orders online than over the phone. That puts me amongst 30% of B2B buyers who use online shopping for at least half of their orders, but why?
