By Fiona Ness on Tue 18 November 2014 in Topical
Whether you complain to companies via email, Twitter or Facebook one thing is certain, that companies have become far more inventive with their responses.
By Victoria Dyke on Fri 14 November 2014 in Web & eCommerce
A really good eCommerce site is fast becoming a must-have for any business. B2B customers want to place their orders on a professional looking, efficient online ordering portal.
By Fiona Ness on Fri 31 October 2014 in Web & eCommerce
Online shopping in a B2C environment has soared, my bank balance alone is proof of that. However even at work I would much rather place my orders online than over the phone. That puts me amongst 30% of B2B buyers who use online shopping for at least half of their orders, but why?
By Victoria Dyke on Mon 20 October 2014 in CRM
On average 60% of an employee’s time at work is spent on non-profit making activities. These activities are usually made up of time consuming admin that you can probably lessen by making a few simple changes. Read on to see my top 5 time saving changes you could make today.