By Victoria Dyke on Fri 14 November 2014 in CRM
To stay competitive in business today we often need to find ways to improve communications, provide staff with more valuable information and reduce our admin and costs.
RFM SegmentationTarget the right customers at the right time
Problem TrackingTurn every problem into an amazing customer experience
IntegrationsIntegrate your Prospect CRM Free Trial to your Inventory/Accounting system
Better QuotesOptimise your Quote-to-Order Workflow
Grow Faster with Shared GoalsAccurately set goals & targets against revenue and orders
Magic Matrix AnalysisStrategically upsell and cross-sell with Prospect’s Magic Matrix
Faster Order TakingTake more orders in less time - without duplicating data entry
Track InventoryKnow what stock is available today & in the future
Missing Order AlertsIdentify at-risk customers before you lose them for good
Opportunity TrackingTrack sales performance with ease
End-to-End ReportingTrack performance by customer, product or salesperson
Stock-Aware CRMWhat is it, why you need it & how it will grow your product business
B2B Portals & Web ShopsOur trade portals offer integrated account details online
Get Orders 24/7Extend your business hours so customers can do business with you at any time
Content ManagementQuickly & easily make changes to your website as and when you need to
By Fiona Ness on Fri 31 October 2014 in Web & eCommerce
Online shopping in a B2C environment has soared, my bank balance alone is proof of that. However even at work I would much rather place my orders online than over the phone. That puts me amongst 30% of B2B buyers who use online shopping for at least half of their orders, but why?
By Victoria Dyke on Mon 20 October 2014 in CRM
On average 60% of an employee’s time at work is spent on non-profit making activities. These activities are usually made up of time consuming admin that you can probably lessen by making a few simple changes. Read on to see my top 5 time saving changes you could make today.
By Victoria Dyke on Mon 06 October 2014 in CRM
I’ll be the first to admit I have a love hate relationship with excel spreadsheets. My experience with most businesses is that their data and customer information are often stored across multiple spreadsheets, filing cabinets and ERP systems – which all have their limitations when it comes to managing data.
By Victoria Dyke on Thu 02 October 2014 in Web & eCommerce
B2B selling is very different to B2C. Which is why I am so often surprised at companies trying to make B2C online selling ideas work for their B2B customers.
By Fiona Ness on Thu 28 August 2014 in Web & eCommerce
Selling online is so common that you would expect everyone to be doing it, whether it’s personal selling on eBay or running business sales online.