Blog

Who runs the world? Google, well the online world…

By Fiona Ness on Fri 13 December 2013 in Web & eCommerce

Obviously not just Google determine whether your site is good or bad, but they’re the key player.

Could you increase spend and reduce abandoned web baskets?

By Fiona Ness on Thu 12 December 2013 in Web & eCommerce

You’ve moved your business online, your site looks great and all your products have cool images but your site just isn’t taking as many orders as you thought it would, or you were hoping for bigger orders. Sound familiar?

abandoned basket, eCommerce, web

Big Data or Good Data, what should you be thinking about?

By Fiona Ness on Mon 09 December 2013 in CRM

Over the last couple of years the term ‘Big Data’ has become a hot topic. What isn’t clear is, is this all just hype or are we on the brink of something fantastic? Well if I’m honest I don’t know.

big data, CRM, data

Who else should be using your CRM system?

By Fiona Ness on Fri 06 December 2013 in CRM

Customers have more choice than ever before and with that comes increased expectations.

CRM, CRM adoption, customer expectations

Why is your website so important?

By Fiona Ness on Wed 04 December 2013 in Web Analytics

I’m sure at one point or another we have all been guilty of setting up a website and just hoping it does the job you want it to.

analytics, eCommerce, website, website leads, website traffic

Have you taken your CRM system to the next step?

By Fiona Ness on Mon 02 December 2013 in CRM

It’s that time of year again when your inbox is probably filling up with emails asking you whether you’re ready for 2014, or telling you to be ahead of the game next year. The problem is they’re vague and don’t really give you much focus (in my opinion).

CRM, CRM impact, CRM strategy, customer service, integrated CRM, lead generation, sales analytics, telesales

It’s beginning to look a lot like Christmas @ProspectSoft

By Victoria Dyke on Fri 29 November 2013 in Topical

We are getting in the spirit of things here at ProspectSoft; and have two ways to celebrate the count down to the holidays!

12 days of Christmas, Christmas, tips, Twitter

'Here’s to the start of a wonderful business relationship’

By Victoria Dyke on Thu 28 November 2013 in Topical

Last week we welcomed MCS (Micro Computer Solutions) into our ProspectSoft partner family and are excited to begin what we think will be a wonderful business relationship.

News, Northern Ireland, Partnership