Blog

The Big Launch has finally arrived

By Fiona Ness on Thu 19 July 2012 in CRM

The big launch is here!

CRM, eCommerce, mobile CRM, News

eMail Marketing: Why should you pay attention to on this series?

By Stuart McLaren on Thu 12 July 2012 in Email Marketing

Why email is still the popular choice...

eMail Marketing, email popularity

CRM Best Practice: Are your sales staff working as hard as you think they are?

By Stuart McLaren on Wed 23 May 2012 in Sales

Creating and managing a successful sales team is becoming more and more difficult. There is a fine balance to be had between mentoring and monitoring.

CRM, productivity, Sales, sales teams

eCommerce Best Practice: The key to getting your eCommerce up and running

By Stuart McLaren on Sun 20 May 2012 in Web & eCommerce

So far our eCommerce series has focused on the end product. By this we mean...

CMS, Content Management System, eCommerce, integrated eCommerce

CRM Best Practice: Is your valuable data locked away in your back office accounting system?

By Stuart McLaren on Wed 09 May 2012 in CRM

Most companies are either thinking of implementing, or are currently using a CRM system. Research shows that for those already using a CRM system, many have not realised the importance and potential benefits of integration with their back office accounting system.

accounts system integration, CRM, efficiency, integrated CRM

CRM Best Practice: What can you actually achieve from implementing a CRM system?

By Stuart McLaren on Thu 26 April 2012 in CRM

Our first CRM Best Practice blog explained that the right way to go about a CRM project is to forget about the detail to begin with and concentrate on the bigger picture.

CRM adoption, CRM implementation, CRM strategy, integrated CRM

CRM Best Practice: Why should you pay attention to this series?

By Stuart McLaren on Thu 12 April 2012 in CRM

How many times have we all heard about failed CRM projects? How many times in fact have we heard about failed, over-budget or under-performing IT Projects? Plenty I am sure!

CRM, CRM project, CRM strategy, integrated CRM