Blog

Full box CRM vs Empty box CRM

By Victoria Dyke on Tue 03 September 2013 in CRM

Pretty much all CRM implementations are based on the ‘Empty Box CRM’ model, where you start with effectively an empty system and you build the data as you go. – Seems perfectly sensible & viable?

CRM, CRM implementation, CRM integration, CRM solution

Hybrid CRM: A better kind of cloud

By Stuart McLaren on Tue 20 August 2013 in Cloud

We have met a lot of businesses who have searched high and low for the right hosted solution, and it’s clear that all cloud solutions have plenty of pros and cons. But if you’re not big on compromise then where do you go next?

cloud, hybrid CRM, integrated CRM

Is your next competitor already stealing market share from you?

By Stuart McLaren on Tue 20 August 2013 in CRM

In the last few years we have sat down with the Directors of over 500 Small to Medium sized British companies.

CRM

The top reason SME’s invest in CRM…

By Stuart McLaren on Tue 13 August 2013 in CRM

The adoption of CRM solutions in the SME market has become increasingly popular over the last decade.

CRM

What to look for in a CRM solution

By Stuart McLaren on Tue 06 August 2013 in CRM

If you are thinking of changing your CRM system, then there are probably some key things to consider.

CRM

Investment in CRM solutions are on the rise

By Stuart McLaren on Tue 06 August 2013 in CRM

Technology is becoming more powerful than ever as many are beginning to see how integrating a CRM tool with other business management software can help boost sales as well as customer satisfaction.

CRM

Pitfalls of CRM implementation

By Stuart McLaren on Tue 06 August 2013 in CRM

CRM solutions are becoming more and more intelligent and in doing so, are helping businesses become smart in planning their customer’s experiences.

CRM

Great! But how can I use B2B eCommerce in my business

By Victoria Dyke on Mon 22 July 2013 in Web & eCommerce

While many still associate eCommerce as a business to consumer tactic, its adoption is growing rapidly in the B2B world with industry giants investing in this area.

Best Practice, eCommerce