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3 Reasons for Product Sellers to Implement an Optimised Quote-to-Order Workflow

By Jessica Nash on Thu 16 March 2023 in Sales

3 Reasons for Product Businesses to Implement an Optimised Quote-to-Order Workflow

Whether you send quotes first, just take incoming orders, or a bit of both, product businesses must enable their team to focus on helping customers and spend less time keying orders or rekeying quotations. In this article, we dive in to why defining and implementing an optimised quote-to-order workflow can help B2B product sellers take more orders, more quickly – every time.

How to Scale & Grow in Food & Beverages Using Inventory & Accounts Software

By Imogen Lloyd on Tue 14 March 2023 in Wholesale & Distribution

How to Scale & Grow in Food & Beverages with Inventory & Accounts Software

System Integration Expert and Managing Director of Outserve, Philip Oakley, shared his specialist advice on how to get the most out of software for businesses in the food and beverage industry. From reporting to road mapping, here are some of our key takeaways from the online event in case you missed it…

Finding the Missing Link: The #1 Pitfall for B2B Product Sellers

By Jessica Nash on Thu 02 March 2023 in Blog

Finding the Missing Link: The #1 Pitfall for B2B Product Sellers

No matter how good your marketing, quoting and order-taking processes are, some customers will inevitably look elsewhere for other products and suppliers. But for B2B product sellers, spotting that is hard, and yet doing so quickly is essential for customer retention.

How CRM Drives Customer Loyalty & CLTV

By Olivia Smith on Fri 24 February 2023 in Sales



The right CRM system can give you a hold on some of the most insightful statistics that are otherwise inaccessible. Learning how CRM can better your daily business operations is just the first step to increasing customer loyalty and customer lifetime value.

How to Monitor & Manage Customer Churn

By Imogen Lloyd on Thu 23 February 2023 in Blog

How to Monitor & Manage Customer Churn

Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.

Best Practices for Manufacturing in 2023

By Katana on Mon 19 December 2022 in Manufacturing



Optimising your manufacturing business has never been more important. In this article, we take a look at a few ways to get your processes running at full potential in 2023.

The Importance of Customer Feedback & How to Obtain It

By Imogen Lloyd on Tue 22 November 2022 in Blog

The Importance of Customer Feedback and How to Obtain It

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.

5 Reasons for Unleashed Customers to Migrate from Salesforce to Prospect CRM

By ProspectSoft on Mon 21 November 2022 in CRM



Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?

Reduce Business Costs with CRM

By Imogen Lloyd on Mon 17 October 2022 in Blog

Reduce Business Costs with CRM

With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.

Success Breeds Success

By Imogen Lloyd on Mon 10 October 2022 in Blog

Success Breeds Success

Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?

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