By Stuart McLaren on Wed 13 May 2015
in
CRM
The problem with integration… is the word ‘integration’ it is applied by so many people in so many circumstances that it has lost its true meaning.
By Fiona Ness on Tue 12 May 2015
in
CRM
If you’re an avid camper you’re probably familiar with the Spork. If not, just so this article makes sense, it’s a spoon that half way down becomes a fork and if you’ve bought a high end spork then you’ll probably get a knife on one edge as well...
By Jess Heald on Mon 11 May 2015
in
Topical
It was recently announced that there is a new hybrid in town taking the US smartphone market by storm – the phablet, and let’s be honest, if it’s happening there it won’t be long before we go crazy for it too.
By Jess Heald on Tue 28 April 2015
in
CRM
User adoption is arguably the single biggest obstacle to successful software implementation. One of the most common questions we get is ‘how will I get my sales reps to use this?', and it appears this question is often a common reason for not investing.
By Jess Heald on Tue 28 April 2015
in
Topical
Yesterday it was announced that the UK’s biggest household energy supplier, British Gas, will be investing a huge £50million in training and new systems over the next 3 years in order to improve customer service.
By Fiona Ness on Tue 28 April 2015
in
CRM
According to a recent study of UK business, SMEs are wasting around 28 hours a week on admin related tasks. This got us thinking....
By Fiona Ness on Thu 23 April 2015
in
Web & eCommerce
Back in February Google announced that they would be rewarding websites that had already implemented a responsive design. As of 21st April 2015 Google have been using responsive design as a key factor in their search ranking algorithm.
By Francesca Firth on Tue 14 April 2015
in
Topical
If Amazon and eBay are online retail giants, then Alibaba is Gargantuan.
By Stuart McLaren on Tue 14 April 2015
in
Blog
I hope that none of us are in any doubt that the internet is a critical medium for helping companies in all industries and sectors to promote themselves and their products or services online.
By Jessica Heald on Tue 14 April 2015
in
Web & eCommerce
Having a website has become vital for any business, but optimising your site to give your customers the experience they want and increase revenue is key. Here are 3 areas to consider when reviewing the performance of your website:
