By Fiona Ness on Mon 18 August 2014
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CRM
24% of businesses admit that their sales teams do not have the right information to hand during a sale. Not only can this make you seem unprofessional but it’s frustrating for both you and your customers.
By Fiona Ness on Mon 18 August 2014
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Topical
Amazon Fresh has been available in parts of the USA since 2007, and as this service expands further across the states there are rumours that it won’t be long before we see Amazon Fresh vans in the UK.
By Fiona Ness on Tue 05 August 2014
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Topical
The Royal Mail have announced that they will be partnering with the Post Office to roll out Click and Collect to 20,000 British SMEs.
By Fiona Ness on Tue 05 August 2014
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Topical
Mistakes or human errors happen on a daily basis, especially in businesses without solid and efficient processes in place.
By Victoria Dyke on Mon 04 August 2014
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CRM
Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.
By Fiona Ness on Tue 22 July 2014
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Topical
Earlier this year Marks and Spencer launched their new website. Whilst this should be a good thing, and whilst M&S are convinced everything has gone to plan, some are referring to the new site as a nightmare. An opinion reflected by the 8.1% fall in online sales.
By Victoria Dyke on Tue 22 July 2014
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CRM
As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.
By Fiona Ness on Tue 22 July 2014
in
CRM
We liked this video so much we thought we’d share it with you.
By Victoria Dyke on Tue 08 July 2014
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CRM
When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them?
By Fiona Ness on Tue 08 July 2014
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Topical
Last week Asda confirmed plans to restructure, resulting in 1,360 redundancies and over 5,000 members of the team moving into online focused roles. All with the aim to cut over £1 billion in costs.
