By Staurt McLaren on Tue 09 June 2015
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Topical
The cuts are part of a second attempt by Chief Executive Stuart Gulliver to boost profits since he took the helm at the start of 2011.
By Jess Heald on Tue 26 May 2015
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Topical
The European Commission has recently released its Digital Single Market Strategy to remove barriers and unlock online opportunities across the continent.
By Fiona Ness on Tue 26 May 2015
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Sales
Determining whether your customers are happy or not can be an extremely tough job. Tell me something I don’t know right?
By Stuart McLaren on Tue 26 May 2015
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CRM
Ok, stick with me on this one, it really is not a scam…
By Stuart McLaren on Wed 13 May 2015
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CRM
The problem with integration… is the word ‘integration’ it is applied by so many people in so many circumstances that it has lost its true meaning.
By Fiona Ness on Tue 12 May 2015
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CRM
If you’re an avid camper you’re probably familiar with the Spork. If not, just so this article makes sense, it’s a spoon that half way down becomes a fork and if you’ve bought a high end spork then you’ll probably get a knife on one edge as well...
By Jess Heald on Mon 11 May 2015
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Topical
It was recently announced that there is a new hybrid in town taking the US smartphone market by storm – the phablet, and let’s be honest, if it’s happening there it won’t be long before we go crazy for it too.
By Jess Heald on Tue 28 April 2015
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CRM
User adoption is arguably the single biggest obstacle to successful software implementation. One of the most common questions we get is ‘how will I get my sales reps to use this?', and it appears this question is often a common reason for not investing.
By Jess Heald on Tue 28 April 2015
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Topical
Yesterday it was announced that the UK’s biggest household energy supplier, British Gas, will be investing a huge £50million in training and new systems over the next 3 years in order to improve customer service.
By Fiona Ness on Tue 28 April 2015
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CRM
According to a recent study of UK business, SMEs are wasting around 28 hours a week on admin related tasks. This got us thinking....
