By Fiona Ness on Tue 28 April 2015 in CRM
According to a recent study of UK business, SMEs are wasting around 28 hours a week on admin related tasks. This got us thinking....
Surely the 28 hours being wasted a week could be much better spent. So we did a quick whip round the office to see what people would do if they had an extra 28 hours a week. A bit like what would you do if you won the lottery, just less glamorous…
Ok, so realistically you probably couldn’t reallocate the time you’re currently spending on admin to any of the above, except maybe making coffee. In fact, you’re probably thinking, “any time I can save ends up being filled by those jobs I’ve been meaning to do for months!” and actually that is exactly the point. By reducing the amount of time you spend on admin tasks, you can start giving those jobs that generate revenue or improve customer satisfaction the time they deserve.
If that isn’t enough for you, it’s thought that if business owners put these hours into growing their businesses instead of admin we could add £4.7billion to the UK economy. That’s a sum that could have a huge impact on your business.
So I suppose the real question, is how do you reduce the amount of time spent on admin tasks?
The key here is to make sure you choose the right systems to handle your business processes. ProspectSoft CRM and eCommerce offer unparalleled integration to Sage 50, Pegasus Opera, Exchequer and Access. This means you can give the right members of your team access to the right information at the right time, meaning you reduce the time usually spent on admin work such as rekeying orders and finding contact information. Not only will this free up your time, but it will mean your customer relationships improve.
To see if we could help you save time and fit in even one more round of golf a week why not get in touch?