By Imogen Lloyd on Thu 13 April 2023
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Blog
Sustained business growth is the ultimate goal in the B2B world, and is crucial for long-term survival and success. In this Growth Series, we’ll be diving into the importance of profitable growth, what factors contribute towards it, and how to achieve it.
By Jessica Nash on Thu 02 March 2023
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No matter how good your marketing, quoting and order-taking processes are, some customers will inevitably look elsewhere for other products and suppliers. But for B2B product sellers, spotting that is hard, and yet doing so quickly is essential for customer retention.
By Imogen Lloyd on Thu 23 February 2023
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Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.
By Imogen Lloyd on Tue 22 November 2022
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Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.
By Imogen Lloyd on Mon 17 October 2022
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With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.
By Imogen Lloyd on Mon 10 October 2022
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Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?
By Olivia Smith on Tue 27 September 2022
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Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.
By ProspectSoft on Wed 20 July 2022
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Access ERP (Enterprise Resource Planning), a division of The Access Group, a leading provider of business management software to small and mid-market organisations, has acquired ProspectSoft Ltd, set up over 25 years ago, to provide organisations operating stock management with an effective CRM solution, geared toward working within the B2B product supply chain.
By Forbes on Wed 27 February 2019
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As businesses focus on gathering and using relevant data to gain true insights into their customers' needs and buying habits, adopting customer relationship management software and marketing automation has never been more important.
By Jessica Marshall on Mon 11 June 2018
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Blog
ProspectSoft’s CEO, Andrew Ardron, has been selected as the winner of the Finance Monthly Game Changer Awards 2018...