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The Importance of Customer Feedback & How to Obtain It

By Imogen Lloyd on Tue 22 November 2022 in Blog

The Importance of Customer Feedback and How to Obtain It

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.

5 Reasons for Unleashed Customers to Migrate from Salesforce to Prospect CRM

By ProspectSoft on Mon 21 November 2022 in CRM



Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?

Reduce Business Costs with CRM

By Imogen Lloyd on Mon 17 October 2022 in Blog

Reduce Business Costs with CRM

With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.

Success Breeds Success

By Imogen Lloyd on Mon 10 October 2022 in Blog

Success Breeds Success

Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?

Unlocking your B2B Potential

By Olivia Smith on Tue 27 September 2022 in Blog

Unlocking your B2B Potential

Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.

Stepping into the Virtual Selling Sphere

By Imogen Lloyd on Wed 21 September 2022 in Sales



Adapting to the digital sphere of business can be overwhelming for even the most experienced sales teams. However, converting to virtual sales can offer your team a diverse assortment of fresh possibilities and opportunities. Whether you’re struggling to virtually build customer relationships or competing to retain the attention of your prospects, following these tips will increase the productivity of your sales process.

How Every Department Can Benefit from a CRM

By Olivia Mascarenhas on Tue 23 August 2022 in CRM

how-every-department-can-benefit-from-a-CRM

CRM systems are typically aimed at strengthening processes within Sales and Marketing teams. But a great CRM system shouldn’t operate as a silo – it should be a tool that all key functions of the business can use to excel in their role.

Demystifying the Magic Matrix

By Jessica Nash on Thu 18 August 2022 in CRM



Totally mystified about the Magic Matrix? Let us introduce the concept and why it’s the ultimate upsell and cross-selling tool for B2B wholesalers, distributors and manufacturers.

The ROI of SaaS for Product Businesses

By Lucy Crossland on Tue 09 August 2022 in SaaS



No matter what type of products you sell, when you implement a new system in the business, it needs to pay off. Actually calculating ROI is one thing, but investment in new software shouldn’t just be about money.

Free Trial Top Tips

By Eleanor Akester on Tue 26 July 2022 in SaaS

Free Trial Top Tips

Whether you’re just in the early stages of your software search, or are already in the middle of trialling different solutions, follow these top tips to make the most out of your free trial while it lasts!

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