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85 articles tagged with "B2B".

8 B2B Customer Retention Strategies for Wholesalers, Distributors, & Manufacturers

By Eleanor Akester on Tue 30 April 2024 in Wholesale & Distribution



In the world of business-to-business (B2B) commerce, customer retention is paramount. For wholesalers, distributors, and manufacturers, building long-lasting relationships with clients is not just a goal; it's a necessity for sustained growth and success. In this blog, we'll delve into eight proven B2B customer retention strategies tailored specifically for wholesalers, distributors, and manufacturers. 

Multi-Channel Sales: Where to Start?

By Imogen Lloyd on Wed 23 August 2023 in Sales



Centralising your B2B sales strategy around a single channel might be bringing in new business, but have you ever considered expanding your outreach? Discover the benefits of a multi-channel approach and start implementing the 4 best practices for omnichannel sales success.

Top 5 Mistakes Wholesalers, Manufacturers & Distributors Make When Choosing a CRM

By Eleanor Akester on Tue 15 August 2023 in CRM

Biggest Mistakes B2B Product Sellers Make When Choosing a CRM System

CRM software plays a pivotal role in the success of wholesalers, manufacturers, and distributors by streamlining operations, enhancing customer satisfaction, and boosting revenue. However, selecting the right CRM is a complex decision that can significantly impact business outcomes. This article delves into the top five mistakes that businesses in these industries often make when choosing a CRM system.

8 Best Practices for CRM Setup

By Imogen Lloyd on Fri 28 July 2023 in CRM

Best practices for CRM setup

Optimising ROI on your CRM system is only achievable when you put time and effort into the setup process. A CRM system that’s populated with accurate data from the get-go will deliver the best long-term results, so here are some of our best practices for successful CRM setup.

The Ultimate Guide to B2B Customer Journey Mapping

By Olivia Smith on Wed 12 July 2023 in Sales



Learn how to create a customer journey map for the benefit of both your customers and your company. This guide is the definitive resource for anyone looking to improve their B2B business’s customer experience and set up a customer-centric, foolproof strategy.

Why You Should Integrate CRM & Inventory Management

By Eleanor Akester on Fri 07 July 2023 in CRM



If you’re constantly switching between browsers and none of your systems communicate with each other, it’s time to start looking at integrated solutions. Discover the merits of a CRM solution that integrates with your Inventory Management system and reap the benefits of a stock-aware Sales team.

The 4 Most Common Sales Blunders (& How to Avoid Them)

By Imogen Lloyd on Tue 04 July 2023 in Sales

The 4 Most Common B2B Sales Mistakes and How to Avoid Them

B2B businesses often make the same sales mistakes time and time again, slowing their profits and over-complicating their sales process. If your sales growth is plateauing and you’re in need of a sales process overhaul, it’s time to understand the 4 most common sales blunders and how to avoid them.

When Should You Implement a CRM?

By Olivia Smith on Thu 15 June 2023 in CRM

Signs you need a CRM system

If you're working entirely from spreadsheets and constantly cobbling together fragmented data to produce insights, it might be time to consider software adoption. Whether you're a business struggling to see results or you just feel out of touch with your customers, here are a few tell-tale signs that your current processes need support from CRM.

How to Build, Interpret & Action CRM Reports

By Imogen Lloyd on Mon 12 June 2023 in CRM

How to Build, Action & Interpret CRM Reports

The benefits of data-driven insights from CRM reporting tools are endless, but being able to access these benefits isn’t that simple. In this article, we reveal how to establish an effective CRM reporting system and how to leverage the insights it generates to achieve your long-term business objectives.

Key CRM Functions for B2B Wholesalers, Manufacturers & Distributors

By Eleanor Akester on Thu 25 May 2023 in CRM



In a competitive market, you need to have the right strategies in place to engage customers and set yourself apart from the competition. A modern CRM system with an effective integration scheme and AI-driven technology might be the missing link that takes you from stagnant growth to success.

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