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1 article tagged with "Customer Satisfaction".

Don't Make After Sales an Afterthought

By Eleanor Akester on Fri 01 July 2022 in Sales


Given that winning a sale is viewed as so critical to business success, it’s all too easy to fall into the trap of making after sales an afterthought. But, with the right tools and processes in place, Customer Service teams can be better equipped in their battle against dissatisfaction.

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