By Jocelyn Davies on Wed 05 July 2017 in CRM

 We all know relationships can be difficult – they require time, commitment and effort. But business relationships can be just as tricky, if not more, as you’re unlikely to be forgiven for your mistakes. Keeping all your customers happy can be hard to achieve. 

By Stuart McLaren on Wed 13 May 2015 in CRM

The problem with integration… is the word ‘integration’ it is applied by so many people in so many circumstances that it has lost its true meaning.

By Fiona Ness on Tue 12 May 2015 in CRM

If you’re an avid camper you’re probably familiar with the Spork. If not, just so this article makes sense, it’s a spoon that half way down becomes a fork and if you’ve bought a high end spork then you’ll probably get a knife on one edge as well...