By Imogen Lloyd on Wed 23 August 2023
in
Sales
Centralising your B2B sales strategy around a single channel might be bringing in new business, but have you ever considered expanding your outreach? Discover the benefits of a multi-channel approach and start implementing the 4 best practices for omnichannel sales success.
By Eleanor Akester on Tue 15 August 2023
in
CRM
CRM software plays a pivotal role in the success of wholesalers, manufacturers, and distributors by streamlining operations, enhancing customer satisfaction, and boosting revenue. However, selecting the right CRM is a complex decision that can significantly impact business outcomes. This article delves into the top five mistakes that businesses in these industries often make when choosing a CRM system.
By Imogen Lloyd on Fri 28 July 2023
in
CRM
Optimising ROI on your CRM system is only achievable when you put time and effort into the setup process. A CRM system that’s populated with accurate data from the get-go will deliver the best long-term results, so here are some of our best practices for successful CRM setup.
By Olivia Smith on Wed 12 July 2023
in
Sales
Learn how to create a customer journey map for the benefit of both your customers and your company. This guide is the definitive resource for anyone looking to improve their B2B business’s customer experience and set up a customer-centric, foolproof strategy.
By Olivia Smith on Thu 15 June 2023
in
CRM
If you're working entirely from spreadsheets and constantly cobbling together fragmented data to produce insights, it might be time to consider software adoption. Whether you're a business struggling to see results or you just feel out of touch with your customers, here are a few tell-tale signs that your current processes need support from CRM.
By Eleanor Akester on Thu 18 May 2023
in
CRM
With so many CRM options out there, it can be difficult to settle on one that ticks every box. So, we've collated some CRM 'green flags' to look out for, plus tips on how best to conduct your research.
By Jessica Nash on Wed 17 May 2023
in
Wholesale & Distribution
You’ve been introduced to the Growth Formula and Growth Model concepts, but do you know how to achieve that growth and where to begin? The second part of our Growth Series includes a framework tool for maximising business growth, as well as a free assessment tool that tracks product business’ performance before, during, and after its application.
By Olivia Smith on Tue 16 May 2023
in
CRM
Do you know how much manual processes are actually costing your business? See a comparison between the use of manual and automated processes, learn how you can make the switch to automation, and read about how you can create a more productive workforce.
By Olivia Smith on Thu 20 April 2023
in
CRM
It can be difficult to know where to start when selecting the right CRM onboarding package that fits within your budget. While it is an additional cost, user onboarding is a pivotal factor in getting value from your CRM quickly. So, we’ve put together the ultimate pricing guide that’ll help you choose an onboarding package that suits your needs.
By Imogen Lloyd on Fri 14 April 2023
in
CRM
The right CRM can be one of the most effective tools for elevating business performance and productivity. However, time and time again we see businesses investing in a CRM that not only isn’t a good fit, but even hinders their growth potential. To combat this, we’ve pooled together the top 3 signs your CRM isn’t right for you so you can make the change before it’s too late.