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28 articles tagged with "integrated CRM".

Have you taken your CRM system to the next step?

By Fiona Ness on Mon 02 December 2013 in CRM

It’s that time of year again when your inbox is probably filling up with emails asking you whether you’re ready for 2014, or telling you to be ahead of the game next year. The problem is they’re vague and don’t really give you much focus (in my opinion). 

Are you getting the intelligence that you need from your Sales & Marketing system?

By Victoria Dyke on Tue 03 September 2013 in CRM

Or is it an expensive – Name, Address, and Notepad system?…

Hybrid CRM: A better kind of cloud

By Stuart McLaren on Tue 20 August 2013 in Cloud

We have met a lot of businesses who have searched high and low for the right hosted solution, and it’s clear that all cloud solutions have plenty of pros and cons. But if you’re not big on compromise then where do you go next?

CRM Best Practice: Is your valuable data locked away in your back office accounting system?

By Stuart McLaren on Wed 09 May 2012 in CRM

Most companies are either thinking of implementing, or are currently using a CRM system. Research shows that for those already using a CRM system, many have not realised the importance and potential benefits of integration with their back office accounting system. 

CRM Best Practice: What can you actually achieve from implementing a CRM system?

By Stuart McLaren on Thu 26 April 2012 in CRM

Our first CRM Best Practice blog explained that the right way to go about a CRM project is to forget about the detail to begin with and concentrate on the bigger picture.

CRM Best Practice: Why should you pay attention to this series?

By Stuart McLaren on Thu 12 April 2012 in CRM

How many times have we all heard about failed CRM projects? How many times in fact have we heard about failed, over-budget or under-performing IT Projects? Plenty I am sure! 

How helpful is the new Google Adwords Dashboard? (And how this applies to CRM…)

By Rob Drummond on Wed 16 March 2011 in CRM

If you currently have a Google Analytics account, you should have noticed that a new dashboard (like the one on the left) appeared earlier this week. While it all looks very grand, I actually think that you will want to go in and remove or edit a lot of the default reports that are spewed out at you.

Why would you ever NOT want free software?

By Rob Drummond on Thu 24 February 2011 in CRM

Whatever software you are buying; be it CRM, eCommerce, web analytics or otherwise; there are normally a range of free or ‘open source’ alternatives being marketed to you. As a logical buyer making an investment in growing your business this raises the question – why go for a paid solution?

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