By Victoria Dyke on Mon 18 August 2014
in
CRM
24% of small businesses admit they do not have enough customer information to hand during a sale.
By Fiona Ness on Mon 18 August 2014
in
CRM
24% of businesses admit that their sales teams do not have the right information to hand during a sale. Not only can this make you seem unprofessional but it’s frustrating for both you and your customers.
By Fiona Ness on Tue 05 August 2014
in
Topical
The Royal Mail have announced that they will be partnering with the Post Office to roll out Click and Collect to 20,000 British SMEs.
By Fiona Ness on Tue 05 August 2014
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Topical
Mistakes or human errors happen on a daily basis, especially in businesses without solid and efficient processes in place.
By Victoria Dyke on Mon 04 August 2014
in
CRM
Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.
By Victoria Dyke on Tue 22 July 2014
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CRM
As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.
By Victoria Dyke on Tue 08 July 2014
in
CRM
When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them?
By Francesca Firth on Wed 04 June 2014
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Web & eCommerce
98% of all companies have a website but only 5% of website visitors will ever actually contact you.
By Francesca Firth on Wed 04 June 2014
in
Web Analytics
Don't know what you should be measuring? Take a look at our Web Analytics top tips...
By Fiona Ness on Thu 22 May 2014
in
Email Marketing
Marketing is quickly becoming more sophisticated. The number of emails sent each day is currently in excess of 144 billion. Not only does this make it harder to grab the attention of your audience, but it means that you can no longer get away with sending one mass email and hoping your audience takes a look.
