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66 articles tagged with "Best Practice".

4 types of data every sales rep should have access to

By Victoria Dyke on Mon 18 August 2014 in CRM

24% of small businesses admit they do not have enough customer information to hand during a sale.

8 pieces of information you should be able to find (in 60 seconds or less)

By Fiona Ness on Mon 18 August 2014 in CRM

24% of businesses admit that their sales teams do not have the right information to hand during a sale. Not only can this make you seem unprofessional but it’s frustrating for both you and your customers.

Royal Mail roll out Local Collect for SMEs

By Fiona Ness on Tue 05 August 2014 in Topical

The Royal Mail have announced that they will be partnering with the Post Office to roll out Click and Collect to 20,000 British SMEs. 

4 human errors that cost millions

By Fiona Ness on Tue 05 August 2014 in Topical

Mistakes or human errors happen on a daily basis, especially in businesses without solid and efficient processes in place.

Why are you still re-keying orders?

By Victoria Dyke on Mon 04 August 2014 in CRM

Shockingly 1 in 5 SMEs will admit forgetting to invoice for goods and services – and the majority will put this down to the amount of admin involved when processing an order.

3 ways to get your reps selling more

By Victoria Dyke on Tue 22 July 2014 in CRM

As I began to research the ‘struggles of a sales rep’, a few typical problems quickly became clear.

3 signs you have outgrown your current business processes

By Victoria Dyke on Tue 08 July 2014 in CRM

When does the cost of maintaining systems and processes become so unbearable that you cannot afford to not review and update them? 

4 simple steps to generate more leads from your website

By Francesca Firth on Wed 04 June 2014 in Web & eCommerce

98% of all companies have a website but only 5% of website visitors will ever actually contact you. 

A beginner’s guide to web analytics: 5 metrics to measure

By Francesca Firth on Wed 04 June 2014 in Web Analytics

Don't know what you should be measuring? Take a look at our Web Analytics top tips...

Is data the foundation of your email marketing campaigns?

By Fiona Ness on Thu 22 May 2014 in Email Marketing

Marketing is quickly becoming more sophisticated. The number of emails sent each day is currently in excess of 144 billion. Not only does this make it harder to grab the attention of your audience, but it means that you can no longer get away with sending one mass email and hoping your audience takes a look. 

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