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2 articles tagged with "Processes".

British Gas invests £50million in service after losing 300,000 customers

By Jess Heald on Tue 28 April 2015 in Topical

Yesterday it was announced that the UK’s biggest household energy supplier, British Gas, will be investing a huge £50million in training and new systems over the next 3 years in order to improve customer service. 

5 ways your time could be better spent

By Fiona Ness on Tue 28 April 2015 in CRM

According to a recent study of UK business, SMEs are wasting around 28 hours a week on admin related tasks. This got us thinking....

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