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84 articles tagged with "B2B".

The Importance of CRM Data Integrity

By Olivia Smith on Thu 23 March 2023 in CRM

The Importance of CRM Data Integrity

Data is the heart of all CRM systems and, when input correctly, can be utilised to heighten product, customer, and sales awareness. But data can be affected by a whole host of variables that can’t always be controlled by an automated system. So, how can CRM help when your data becomes faulty?

3 Reasons for Product Sellers to Implement an Optimised Quote-to-Order Workflow

By Jessica Nash on Thu 16 March 2023 in Sales

3 Reasons for Product Businesses to Implement an Optimised Quote-to-Order Workflow

Whether you send quotes first, just take incoming orders, or a bit of both, product businesses must enable their team to focus on helping customers and spend less time keying orders or rekeying quotations. In this article, we dive in to why defining and implementing an optimised quote-to-order workflow can help B2B product sellers take more orders, more quickly – every time.

Finding the Missing Link: The #1 Pitfall for B2B Product Sellers

By Jessica Nash on Thu 02 March 2023 in Blog

Finding the Missing Link: The #1 Pitfall for B2B Product Sellers

No matter how good your marketing, quoting and order-taking processes are, some customers will inevitably look elsewhere for other products and suppliers. But for B2B product sellers, spotting that is hard, and yet doing so quickly is essential for customer retention.

How CRM Drives Customer Loyalty & CLTV

By Olivia Smith on Fri 24 February 2023 in Sales



The right CRM system can give you a hold on some of the most insightful statistics that are otherwise inaccessible. Learning how CRM can better your daily business operations is just the first step to increasing customer loyalty and customer lifetime value.

How to Monitor & Manage Customer Churn

By Imogen Lloyd on Thu 23 February 2023 in Blog

How to Monitor & Manage Customer Churn

Lowering your customer churn rate is only possible when you’re able to tackle the root cause of the issue. In this blog, we outline some of the primary reasons for customer attrition in product businesses and how they can be avoided.

The Importance of Customer Feedback & How to Obtain It

By Imogen Lloyd on Tue 22 November 2022 in Blog

The Importance of Customer Feedback and How to Obtain It

Good or bad, all customer feedback can have a positive effect on your operations. If you’re a small business facing stagnant growth, perhaps it’s your approach to obtaining customer feedback that’s going amiss. Using these feedback retrieval techniques, you can start to strategise your sales and services efforts and increase your profit margin.

5 Reasons for Unleashed Customers to Migrate from Salesforce to Prospect CRM

By ProspectSoft on Mon 21 November 2022 in CRM



Want to save money and use a more fitting CRM for your type of business, that has tighter integration to your Unleashed system – all without disrupting business as usual activities?

Reduce Business Costs with CRM

By Imogen Lloyd on Mon 17 October 2022 in Blog

Reduce Business Costs with CRM

With business costs at an all-time high, cutting your expenses has never been so important. Learn how you can use CRM to optimise your efficiency; reducing expenditure while continuing to maximise growth as a small business.

Success Breeds Success

By Imogen Lloyd on Mon 10 October 2022 in Blog

Success Breeds Success

Being able to identify where to invest in your company is key to business growth. While you may already be investing in pre-sale customer service, have you considered offering support for customer success?

Unlocking your B2B Potential

By Olivia Smith on Tue 27 September 2022 in Blog

Unlocking your B2B Potential

Thinking about selling B2B, a mixture of B2B and D2C, or looking to grow B2B sales through wholesale and distribution channels? Learn how you can stay ahead of current trends in the B2B space and get actionable advice on how unlock your B2B potential.

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