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77 articles tagged with "CRM".

6 processes you should review for 2015

By Fiona Ness on Tue 02 December 2014 in CRM

The end of the year is a great time to review your business performance as a whole, but also the individual processes involved. 

Top 5 tips from our business best practice event

By Fiona Ness on Fri 14 November 2014 in CRM

It’s no secret that running an efficient and successful business is hard. Whether it’s a lack of time, resource or both the struggles are there. 

 

5 ways ProspectSoft CRM can make you more efficient

By Victoria Dyke on Fri 14 November 2014 in CRM

To stay competitive in business today we often need to find ways to improve communications, provide staff with more valuable information and reduce our admin and costs.

SMEs and the case for integration

By Fiona Ness on Tue 11 November 2014 in CRM

This blog is taken from Andrew Ardron’s keynote speech at our recent Silverstone event.

UPS hire 95,000 temporary staff to avoid chaos of last Christmas

By Fiona Ness on Tue 04 November 2014 in Topical

Last Christmas UPS experienced huge delivery issues which left thousands of customers without their orders in time for Christmas.

Top 5 time wasters at work and how to improve them

By Victoria Dyke on Mon 20 October 2014 in CRM

On average 60% of an employee’s time at work is spent on non-profit making activities. These activities are usually made up of time consuming admin that you can probably lessen by making a few simple changes. Read on to see my top 5 time saving changes you could make today.

Free Business Best Practice Event at Silverstone

By Fiona Ness on Tue 07 October 2014 in CRM

On Tuesday 11th November we are holding our best practice event at Silverstone. 

Is Morrisons’ new loyalty scheme a mistake?

By Fiona Ness on Tue 07 October 2014 in Topical

Following the announcement of their £176 million loss at the beginning of this year, Morrisons have launched a new loyalty scheme.

5 signs you have an excel problem

By Victoria Dyke on Mon 06 October 2014 in CRM

I’ll be the first to admit I have a love hate relationship with excel spreadsheets. My experience with most businesses is that their data and customer information are often stored across multiple spreadsheets, filing cabinets and ERP systems – which all have their limitations when it comes to managing data. 

John Lewis staff helped increase online orders by 40%

By Victoria Dyke on Mon 01 September 2014 in Topical

John Lewis have just announced a 31.4% year on year increase in online orders, the success of which has been largely put down to their in-store digital terminals.

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